FAQ
Helpful details about our hand-composed crystal desktop gardens.
Is every piece exactly the same?
No. Natural crystals, dried botanicals, moss, and hand placement create small variations in color, shape, and composition. Your piece will closely follow the selected style while remaining one of a kind.
What is included?
Each listing shows the crystals and decorative elements included in that design. Please review the product photos and description for the exact composition.
How should I care for it?
Keep it indoors and away from water, direct heat, and prolonged strong sunlight. Dust gently with a soft, dry brush or low-pressure air. Do not soak or use cleaning chemicals.
Are crystal meanings guaranteed?
Crystal associations are offered for inspiration and personal enjoyment. They are not medical, financial, or professional advice and do not guarantee a particular outcome.
How quickly will my order ship?
Orders are usually prepared within 1 to 3 business days. Delivery time and cost are shown at checkout based on the destination.
What if my order arrives damaged?
Contact us within 7 days of delivery. Include your order number and clear photos of the item, outer packaging, and shipping label so we can review the issue quickly.